Stakeholder voices

Stakeholder voices

We engage with various stakeholders on a regular basis. Read here what some of them say about some of our sustainability efforts.

Sharon Hesp, Program Director of Demand and Communications, OCA

“H&M is one of the founding partners of the Organic Cotton Accelerator (OCA) together with other brands, Textile Exchange and Cotton Connect. OCA’s mission is to create a prosperous organic cotton sector that benefits all - from farmer to consumer. No brand or organization alone can tackle the current organic cotton sector challenges. By joining forces brands can leverage the market power and expertise needed to structurally change the sector. The strong commitment from H&M and other brands to OCA comes to life in the piloting of interventions in their supply chains. In the period 2016-2018, OCA will develop prototype solutions to be scaled and implemented sector-wide from 2018 onwards.”


Business Call to Action

“Through its expertise and focus on long-term sustainability, H&M’s focus on skills and development training, ensuring better workplace conditions and social dialogue in countries like Bangladesh is a win-win for all. The Business Call to Action (BCtA) welcomes companies such as H&M that support women and work to address gaps in skills training in an effort to develop business models with a positive impact on people living in poverty.” - Suba Sivakumaran, Programme Manager, the Business Call to Action.

ILO - the International Labour Organization  

"The ILO has been collaborating with H&M since H&M joined the ILO Better Factories Programme in Cambodia. In 2013, cooperation was expanded to address industrial relations and wages in Cambodia, as well as training and skills development in Bangladesh. The more comprehensive and strategic ILO-H&M partnership that we established in 2014 deepens our engagement to promote industrial relations and respect for international labour standards in Asia and in Africa. The ILO regards this as a great opportunity to address systemic issues in the garment sector. The aim is to establish an innovative and common model and create a global alliance to improve the supply chain of the global garment industry." -Jürgen Schwettmann, Director, Department of Partnerships and Field Support, ILO.

The Sustainable Development Goals Fund

“At the SDG Fund we are thinking together with UN Agencies, businesses, governments and communities how make sustainable development a reality in the ground. Businesses are becoming key development actors in a post 2015 era. Having H&M in the SDG Fund Private Sector Advisory Group is being of much value for us. Your ideas and suggestions, particularly around the Guiding Principles on Business and Human Rights and your experience promoting inclusive business practices in the clothing industry is going to contribute immensely to a new report we are drafting on public-private partnerships for sustainable development.”


With our strengths and weaknesses, experiences and resources we can pursue projects together for creating jobs with decent working conditions and in other ways contribute to development." - Charlotte Petri Gornitzka, Director General.  

Civil Rights Defenders

"We are Sweden’s international human rights organisation and have a presence on four continents. In our work to strengthen human rights defenders we work closely with the civil society in repressive regions. H&M has in its role as a global company, opportunities to influence stakeholders positively with regards to sustainability and human rights. It is clear to us that these are prioritized areas and we hope that H&M’s efforts can inspire others to follow that pattern." - Robert Hårdh, Executive Director at Civil Rights Defenders

ILO Better Factories Cambodia

“H&M is one of the first international buyers participating in the programme and using its assessment, advisory and training services. International buyers such as H&M have, through their engagement, committed to be part of the solution in improving working conditions. This is not only occasionally, when there are crisis situations, but long-term support for building of sustainable enterprises. H&M can help address problems of today, as well as helping to overcome Cambodia’s often confrontational industrial relations, and work towards providing a better future for workers, factories and consumers alike.” - Tuomo Poutiainen, Chief Technical Advisor

Jan Eliasson, Former Chairman of the Board at Water Aid Sweden

"I am delighted to see that H&M continues to support WaterAid's work in India, Bangladesh and Pakistan as they have done for over nine years. H&M is one of WaterAid's long standing corporate supporters. We applaud it's  sustainability focus and community investment efforts.  H&M's support has helped over 150,000 people gain access to clean water, improved sanitation and hygiene. We thank HM for continuing to improve the lives of some of the world's poorest people and joining in our efforts to reach the Millennium Development Goals."


Rubana Huq, Managing Director at MG Shirtex Ltd, H&M supplier in Bangladesh

"It´s time, Bangladesh gets branded as an ethical trading partner. With the rising exports, with the growing demands on the value added products and above all, with the possibility of H&M positioning itself in Bangladesh stronger than ever before, we, the suppliers, must widen our focus and work for social uplifting for our workforce voluntarily. The need to adress the workers` requirements cannot be stalled anymore and as owners we must comply with our personal commitments in this regard. Through our participation in the social dialogue project, I strongly believe that we will contribute to the overall image of the sector and will also be able to meaningfully pioneer issues towards attainment of social justice and good social practices within the framework of the corporate entities and stabilize the dialogue between the management and the workers."

Drissa Coulibaly, Cotton Farmer from Mali

"I have been growing cotton for nearly 40 years. We used spray our twenty hectares with pesticides  that killed even the snakes; after the treatments we didn’t feel well. We used to spray every two weeks, without any field observation first. I used an average of 120 litres of pesticides, costing me about 825 Euros. Since starting the Better Cotton program in 2010 we have significantly reduced our pesticide use which increases our profits and is better for our health and our environment."

Marietta Harjono, Toxic Campaigner at Greenpeace International

"By committing to "detox" its supply chain, H&M is not only setting the trend for this season and the future; it also sends a clear message to other brands that using toxic chemicals to make our clothing is no longer in vogue. H&M's landmark commitment has the potential to be a catalyst for wider change across the fashion industry. H&M must now use its size and influence to lead the entire fashion industry towards a toxic-free future, by working with other committed brands to bring about cross-industry and systemic change." 

Caroline Rees, President at Shift

"Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights, and works with governments, companies and their stakeholders to put the Guiding Principles into practice. H&M participates in Shift’s Business Learning Program, through which we work with a small number of companies from across different industries that are committed to meeting their responsibility to respect human rights. As a company with a complex and dynamic global value chain, H&M’s work to make respect for human rights integral to how it does business has the potential to benefit hundreds of thousands of peoples’ lives around the world."

Wiebke Flach, Head of Membership Services at ETI

“We were pleased to recently welcome H&M as an ETI member and active participant in our global supply chain programmes. The company has long championed the importance of sustainable business practices and is taking a lead role on supply chain transparency. We look forward to supporting H&M on industry-wide initiatives as we collectively tackle some of the most difficult issues in ethical trade.”

LaRhea Pepper, Managing Director, Textile Exchange

“H&M’s world-leading use of organic cotton continues to drive demand. This supports cotton farmers, encourages innovation and with its fashion forward Conscious Collections, H&M lifts more sustainable fashion to scale.”

CEO Message

CEO Karl-Johan Persson gives his views and opinion on our latest sustainability performance.

Indexes & Rankings

Stakeholder Engagement

Constant and open dialogue with our stakeholders is vital to H&M group.

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