Harassment Policy

All of H&M’s employees are entitled to respectful treatment in the workplace. A
respectful workplace is about more than compliance with the law.

It is about a working environment free of harassment, victimisation and inappropriate behaviour of all kinds.

No H&M employee, applicant, trainee or agency staff shall be subjected to harassment, victimisation or retaliation on the basis of, for example, race, national origin, religion, political opinion, age, medical status, disability, gender, marital status, pregnancy, sexual orientation or gender identity.

It is H&M’s policy to prohibit harassment in the workplace or in any work related setting. In short, H&M has a "zero tolerance" policy towards harassment.

Harassment and victimisation

Harassment is any improper and unwelcome conduct that might reasonably be expected or be perceived to cause offence or humiliation to another person.

Victimisation is defined as any recurrent reprehensible or distinctly negative actions which are directed against individual employees in an offensive manner and which may result in those employees being placed outside the workplace community.

Harassment and victimisation may take the form of words, gestures or actions which tend to annoy, alarm, abuse, demean, intimidate, belittle, humiliate or embarrass someone or which create an intimidating, hostile or offensive work environment.

Sexual harassment

Sexual harassment means unwelcome sexual conduct (physical, visual or verbal) which affects an individual’s integrity in the workplace and that creates an intimidating, hostile or uncomfortable working environment.

What is sexual harassment?

The key words defining sexual harassment are "of a sexual nature" and "unwelcome"; 'sexual nature' meaning that the act is sexual, 'unwelcome' meaning that the individual does not welcome the conduct.

The behaviour may take the form of words, images, gestures or actions in the workplace or in connection with seeking employment. The behaviour may cause an individual to feel humiliated, stressed or otherwise uncomfortable.

Some examples of sexual harassment are unwelcome sexual advances, requests for sexual favours, touching, displaying of offensive material and other verbal or physical conduct of a sexual nature. A single event may constitute sexual harassment.

Who defines sexual harassment?

The individual subjected to the behaviour is the one to define sexual harassment. In other words, the individual’s perception that the conduct is sexual and unwelcome is sufficient to create an instance of sexual harassment.

Reporting harassment

H&M urges employees to report all form of harassment in the work place. To report harassment, please contact your manager, HR responsible or the H&M Inside for the Global H&M Complaint procedure.


Here you find the list of our various policies.

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