Our supply chain

Our approach is to use our influence wherever possible to promote good practice and raise awareness, not only among our suppliers and their employees as well as others along our value chain. We believe that working together in partnership is the best way we can make a positive difference.

Buyers

Our buying office is based in Stockholm, Sweden. Here, our designers, pattern makers and buyers, together with merchandisers in our production offices, create, plan and purchase our collections.

Merchandisers

Based in one of our 21 production offices in Asia and Europe, merchandisers are the link between H&M’s buying office and our suppliers. They identify which suppliers to place orders with.

Auditors

Also based in our production offices, our sustainability teams – consisting of more than 130 people – monitor suppliers’ compliance with our Sustainability Commitment (previously Code of Conduct) through our Sustainable Impact Partnership Program (SIPP) and support progress with actions that go beyond monitoring. Since February 2016, all suppliers are required to sign our Sustainability Commitment, adapted to our way of working with sustainability today.

Suppliers

All our first-tier suppliers sign our Sustainability Commitment before producing for H&M and we monitor their compliance with it. We aim for our suppliers to increasingly take ownership for ensuring good working conditions and environmental performance. Since the launch of our Sustainability Commitment we work even more with promoting ownership amongst our suppliers, encouraging them to take responsibility of their own sustainability work. We support them in a number of ways, including the provision of training and capacity building. We also help them to develop and improve management systems that will avoid non-compliance on an ongoing basis. Our primary focus is on our strategic suppliers, which are our best suppliers in terms of sustainability.

A supplier may own different factories. In some cases, suppliers may also subcontract other factories for certain tasks. All factories in which production for H&M takes place, no matter if directly contracted or subcontracted must comply with our Sustainability Commitment before entering a business relationship with H&M.

Second-tier suppliers

These are the suppliers of our suppliers. They might include fabric or yarn manufacturers for example. In general, H&M has no direct relations with these companies. Accordingly, we have less direct influence. However, since 2015, we've integarated second-tier supplier factories involved in making at least 50% of our products into our sustainability assessment. We aim for 60% by 2016. We also work in various ways to contribute to improvements at this and other stages upstream in our value chain for example through our Mill Development Programme.

Factory employees

Our supplier factories employ about 1.6 million people. We think that factory employees should know their rights and be able to claim them. As a buyer, we have a responsibility and an opportunity to contribute to better workplace conditions and to work to raise awareness of rights at work among both factory employees and managers.

Conscious Actions

Find out all we do in order to choose and reward responsible partners.

Supplier List

We invest time, money and a lot of heart in the relations with our suppliers. Here is our supplier factory list.

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