Stakeholder engagement

Joint forces for solutions

Diversity and a multitude of voices lead to innovation. Stakeholder insights help us prioritise the Conscious Actions we take and the resources we invest. This is why a constant and open dialogue with our stakeholders is so important to us.

Throughout the year, we hold regular dialogues with our different stakeholders.* We do this on a day-to-day basis, through regular roundtables on a global and local level, focused stakeholder reviews and strategy consultations, dedicated surveys, media analyses and participation in several multi-stakeholder initiatives, as part of our strategic business intelligence, and through our wage advisory board.

But more than that, we seek to join forces with our stakeholders such as our peers, suppliers, NGOs and many others in order to tackle some of the major challenges in our industry – challenges that affect everyone along our value chain and that no company can solve on its own.

Such collaboration can also help to increase the level of influence we have and promote systemic change. To this end, we are involved in a number of local and global industry collaborations, partnerships and multi-stakeholder initiatives, such as the Better Cotton Initiative (BCI), Sustainable Apparel Coalition (SAC), the Fair Wage Network (FWN), Better Work and the Roadmap to Zero Discharge of Hazardous Chemicals, to mention just a few.


* Including customers, colleagues, communities, suppliers and their employees, industry peers, NGOs, IGOs, policymakers and investors.


Stakeholder engagement overview
  • LANGUAGE: English

H&M Conscious

Management & Governance

We work to make sustainability a natural and fully integrated part of everything we do.

Stakeholder Voices

Read what some our stakeholders say about us.

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